Loyalty Program - Terms and Conditions

I. DEFINITIONS

1. Administrator of the loyalty program (“Administrator”) - the legal entity operating the loyalty program, specified in point 1 of Appendix 1.
2. Loyalty Program (“Program”) - a set of activities designed to reward Participants for the purchase of qualifying services and products as well as other activities specified in the Terms. The duration of the Program will be specified in points 2 and 3 of Appendix 1.
3. Terms and Conditions (“Terms”) - the following document setting forth the conditions, scope and membership requirements for the Program.
4. Participant (“Participant”) - any person or other entity with legal capacity who enrolls in the Program in accordance with the Terms.
5. Participant Account (“Participant Account”) - an electronic account assigned to a Participant, accessible under the address specified in point 4 of Appendix 1, containing information on all rewarded activities of a Participant.
6. Point Balance (“Balance”) - the number of points accrued by a Participant.
7. Reward (“Reward”) - a service, product or other benefit specified by the Administrator in the rewards catalogue in Appendix 3, for which a Participant can redeem accrued points.

II. MEMBERSHIP

1. Participants can enroll in the Program by expressing, in writing, the will to participate in the Program, accepting the Terms and activating a Participant Account by the Administrator.
2. Upon the activation of the Participant Account, the Participant may receive a confirmation message, sent to the email address or the phone number specified during registration.
3. The Administrator can enroll the Participant in the Program, in case of which the Administrator is obliged to make the Terms available to the Participant.
4. The Participant has the right to cancel the membership at any moment, through the Participant Account or by contacting the Administrator and expressing the will to do so. Cancellation takes effect immediately.
5. The Participant can take part in the Program exclusively in person and membership is not transferable.
6. Membership in the Program is limited to one Participant Account per individual.
7. The Participant can verify his or her current Balance by contacting the Administrator.

III. EARNING POINTS

1. Points are awarded for a purchase of qualifying products and services by the Participant, as well as for other activities specified in Appendix 2.
2. Earned points are accrued on the Participant Account.
3. The Participant can check the Balance history through the Participant Account or by contacting the Administrator.
4. A given activity can be rewarded only once.
5. The Participant can receive points during additional promotional events and contests, subject to separate terms and conditions specified for those events.
6. The Administrator has the right to correct the Balance if points have been awarded by mistake.
7. Points cannot be exchanged for cash, sold or transferred to a different person and cannot be combined with other promotions unless stated otherwise.

IV. REDEEMING POINTS

1. The Participant can redeem accrued points for rewards based on the Administration term.
2. The list of rewards and the number of points required to obtain them comprises Appendix 3.
3. Rewards can be collected from the Administrator’s premises.
4. Upon the collection of a reward, a defined number of points will be deducted from the Participant’s Account in accordance with Appendix 3.

V. PRIVACY POLICY

1. The Administrator will store and process some personal data of Participants.
2. The Administrator will process the following personal data: first name, last name, email address, phone number, postal address.
3. The Participant’s personal details will be used to enable the provision of the Program. 
4. Providing personal details is voluntary, but required for joining the Program.
5. Each Participant can view and update his or her personal details.

VI. FINAL PROVISIONS

1. The Administrator has the right to terminate or modify the Program and its terms at any time. After terminating the Program, redeeming points for rewards will not be possible.
2. Appendices constitute an integral part of the Terms.

Attachments

• Appendix 1: Loyalty Program provider, starting and end date
• Appendix 2: Activities rewarded in the Loyalty Program
• Appendix 3: Rewards
• Appendix 4: Accrual rate exceptions for services and products